Companies & Organizations
Admin Covers Cost
$1.00 Per Participant
Cover the cost so participants join free. Most popular for corporate wellness.
Fundraisers &
Paid Events
Charge Entry Fee
3.5% + $1.50 Processing Fee
Set your own entry price. Perfect for charities, nonprofits, and paid fitness programs.
Friends &
Small Groups
Each Participant Pays
$2.99 Per Participant
Easiest way to run a challenge with friends. Everyone pays their own way.
Frequently Asked Questions
How are credits used?
Every time a participant joins one of your challenges a participant credit is used. For example, a one month challenge will only use one credit per participant. You must purchase credits ahead of time.
Can I charge participants instead of buying credits?
Yes! Challenge Hound allows you to set an entry fee amount, or required payment, for a challenge. Each participant will be required to pay the entry fee you set in order to join the challenge. In order to collect entry fee payments, you'll need to create a payment account. Challenge Hound's processing fees are detailed above.
Challenge Hound processing fees include both credit card processing and Challenge Hound usage.
Once you set up a payment account, Challenge Hound will deposit all entries to your bank account, minus the Challenge Hound processing fees.
If you collect entry fees for challenges, then you do not need to purchase credits.
The minimum fee you can charge is $5.00. The maximum fee you can charge is $100.00.
Can I try before I buy?
Yes! You can use Challenge Hound for free right now. You can create challenges for free. You can join your own challenges for free. You can also always join one of our free public challenges to see what it is like to be a participant in a Challenge Hound challenge.
Can other administrators purchase credits?
Yes, any member of an organization can purchase credits. Credits are applied to the organization, not the user.
Do I have to use a credit to join my own challenges?
No, you can join your own challenges for free.
Is support included?
Challenge Hound will provide basic support for technical issues. If you are interested in more hands-in support, please contact us for premium services.
Can I keep purchasing credits as I get more challenge participants?
Yes, purchase any amount of credits at any time. They are applied immediately. You can save money by purchasing larger quantities upfront though.
What happens to my challenge if I don't have enough credits?
If you do not have enough credits, then participants will be prompted to pay instead.
See details here.
What if I don't use all the credits I purchased?
Credits do not expire and can be used for future challenges.
Is there a minimum amount of credits I need to purchase?
Ten credits is the minimum that can be purchased. You cannot buy just nine credits. You can however buy any number above ten (11, 12, etc).
Can I cap challenges at a certain number of participants?
All challenges include the option to set a join deadline date. The challenge is closed to new participants after the deadline has passed. The join deadline is adjustable, so you can always move it to limit or add new participants.
How will I know my credit balance and if I need to purchase more?
Your participant credits are always displayed after logging into Challenge Hound. Once your balance gets low, you'll also receive alert emails.
Is it safe to pay on Challenge Hound?
We take security and privacy very seriously. We use
Stripe to process payments. Challenge Hound does NOT store ANY credit card information or details. Every transaction is safe and secure.